Frequently Asked Questions
Everything You Need to Know Before You Move
Moving comes with a lot of questions—and we’re here with the answers. Whether you’re relocating across Lewisville or making a long-distance jump, these FAQs will help clear up the confusion and make your experience smoother from start to finish.
General Moving Questions
What areas do you serve?
We primarily serve Lewisville, TX, and nearby cities including The Colony, Highland Village, Hebron, Northwest Carrollton, and Fairway Vista.
Are you a licensed and insured moving company?
Yes, we are fully licensed and insured for residential and commercial moves across Texas.
What types of moving services do you offer?
We offer local and long-distance moving, residential and commercial relocations, packing/unpacking, furniture moving, same-day service, and more.
Pricing & Payment
How do you charge for your moving services?
We typically charge by the hour for local moves. Larger or long-distance moves may be priced with a flat rate.
Are there any hidden fees?
No hidden fees—our quotes are transparent and include everything upfront, including fuel, equipment, and labor.
What forms of payment do you accept?
We accept cash, all major credit/debit cards, and in some cases, contactless digital payments.
Moving Day Preparation
What should I do before the movers arrive?
Yes! We offer high-quality packing materials, including boxes, tape, bubble wrap, and protective padding to ensure your items are securely packed for the move.
Can Reliable Torrance Movers help with packing fragile or valuable items?
Absolutely. Our professional team specializes in packing delicate, valuable, and oversized items safely, using the best techniques and materials to protect them during transit.
Do you offer specialty moving services for items like pianos or antiques?
Yes, we do. Reliable Torrance Movers has experienced crews trained in handling specialty items such as pianos, antiques, fine art, and heavy furniture, ensuring safe transport to your new location.
Specialty Moving Services
Do you move pianos or large safes?
Yes, we can move heavy or delicate items like pianos and safes with specialized equipment and trained personnel.
Can you move office furniture and equipment?
Absolutely. We provide commercial moving services for offices, retail spaces, and businesses of all sizes.
Do you offer packing and unpacking services?
Yes! Our full-service moving packages include professional packing and unpacking to save you time and stress.
After the Move
What should I do if something is damaged during the move?
Please contact us immediately. We are fully insured and will work quickly to resolve any damage claims.
Will your movers help place furniture in the right rooms?
Yes! We’ll help set up and place your furniture exactly where you want it in your new home or office.
Can I leave a review of your service?
We’d love that! You can leave a review on Google, Yelp, or Facebook to share your experience.
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